At Cloud9 Spice Collection, we ensure a seamless experience for our customers. All orders must be paid in full once confirmed by our Leader of the Flavor Unit. This process guarantees that your spices are prepared and delivered promptly. Expect to hear from us within 24 hours to finalize your order. Remember, spices wait for no one!
We are not responsible for shipping delays caused by carriers, weather, or other “out of our hands” chaos.
Because our products are food items, all sales are final.
That said — if your order arrives damaged, incorrect, or not up to standard, contact us within 48 hours of delivery and we’ll make it right. We’re nice like that.
Our spices are intended for culinary use only.
We are not responsible for:
We respect your privacy.
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We may update these policies from time to time to stay compliant or improve our operations. Any updates will be posted here — no sneaky stuff.
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Please don’t steal our stuff. Be cool.
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